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Business Skills Training Overview
You will apply sales negotiation strategies when interacting with customers to achieve a mutually beneficial outcome.
Course Objective:
Upon successful completion of this course, students will be able to:
- prepare for negotiation.
- recognize and understand tactics, utilize counteractions, and develop strategies.
- negotiate an agreement.
Prerequisites
This course assumes students are professionals who are not new to sales and have field experience and utilize the selling process.
Target Student;
This course is targeted to sales professionals within any industry.
Hardware Requirements
If you wish to use the overheads provided on the CD-ROM, you will need to set up a computer for yourself. If time allows and you wish to use the business simulations provided on the CD-ROM in the classroom, you will need to set up a computer for each student participating in the class.
- At least 512 MB of RAM.
- A Pentium® III with 500 MHz (or better), or Macintosh® Intel-based or PowerPC G4 (or better) processor.
- A monitor capable of 1024 x 768 screen resolution and 32-bit color display.
Software Requirements
Each computer requires the following software:
- Microsoft ® Windows Vista®, Windows ® XP (Professional or Home Edition), Windows 2000, Windows 7, orApple® MacOS® X10.4 (or higher).
- Microsoft ® Internet Explorer® 7 (or higher), Mozilla® Firefox® 2 (or higher), or Apple® Safari ® 2 (or higher), with pop-up blocking turned off.
- Adobe® Flash® Player 8 (current version recommended).
- Adobe® Flash® Player8 (current version recommended).
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Course duration
0.5 Day(s)
Business Skills Training outline
Lesson 1: Preparing for Negotiation
- Topic 1A: The Negotiation Process
- Topic 1B: Analyze Your Customer
- Topic 1C: Determine the Elements of an Offer
Lesson 2: Utilizing Tactics, Counteractions, and Strategies
- Topic 2A: Identify Buyer Tactics
- Topic 2B: Utilize Counteractions
- Topic 2C: Develop Negotiation Strategies
Lesson 3: Negotiating an Agreement
- Topic 3A: Develop the Offer
- Topic 3B: Present the Offer
- Topic 3C: Close the Negotiation/
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