Teams and groups are much more effective if they are led by a skilled facilitator who encourages participation and creativity while maintaining focus and staying within time constraints. A competent facilitator makes review sessions, meetings, and workshops more productive. A facilitator understands how to plan and prepare for group sessions and how to exercise the interpersonal skills that achieve best results. This interactive workshop describes these skills and affords students an opportunity to apply and refine them through extended role playing activities.

Prerequisites

An understanding of communication skills is needed—attendance at Communication Skills for IT Professionals is helpful.

Audience

Anyone involved in formal or informal facilitation
Maximum number of participants: 12

Course duration

2 Days

Classroom Requirements

Room set up as horseshoe and large enough for team activities, or with break-out rooms for team activities. Overhead projector, flipcharts.