You will install, repair, configure, troubleshoot, optimize, and perform preventative maintenance of computer peripherals such as printers, scanners, copiers, and multi-function devices.
CompTIA Training Prerequisites
The students should be familiar with computers, networks, and printing. In addition, it is recommended to have basic troubleshooting or problem solving and analytical skills. Some basic knowledge on personal computers and MS Windows XP or Vista is preferred.
CompTIA Training Audience
This course is targeted toward individuals interested in the technologies and service of equipment associated with document reproduction and imaging. This course will also benefit individuals who are interested in developing entry-level skills with specific reference to the service and support of printers, scanners, copiers, fax machines, and multi-function devices. This course provides vendor-neutral basic knowledge, which can be developed based on vendor-specific knowledge.
CompTIA Training Course duration
3 days
CompTIA Training Hardware Requirements
Each student and the instructor will require one computer. The class is designed for each student to work at a student lab station that should consist of one desktop computer. If possible, you can provide other hardware items for students to install. The specifications for the desktop computer, as well as a list of other hardware items you will need to provide, are listed below.
Minimum of 512 MB of RAM for each computer.
40 GB or larger hard disk drive for each student and instructor computer.
Pentium IV 800 MHz of CPU or higher.
VGA or higher resolution video card and monitor.
Mouse or compatible tracking device.
12x (or faster) CD-ROM drive.
Windows Vista installed on all computers.
All computers should have an Internet connection.
Network adapter and network cable.
Display system to project the instructor’s computer screen.
An inkjet printer in working condition with an empty color cartridge.
A new recycled inkjet color cartridge that is compatible with the inkjet printer.
A laser printer in working condition (network printer).
A laser printer with an empty toner cartridge.
A new toner cartridge that is compatible with the laser printer.
A scanner in working condition.
A network multi-function device in working condition with print, scan, and copy functions.
A dismantled inkjet printer.
A dismantled laser printer.
A dismantled scanner.
A dismantled multi-function device.
A DHCP server is available on the network.
A computer with Windows Vista with the IP address not configured.
A computer with Windows XP with the IP address not configured.
A service manual of a printer.
Tools to perform maintenance on printing and document imaging devices.
CompTIA Training Software Requirements
Each computer requires the following software:
Microsoft® Windows XP™ Professional with Service Pack 2 or later.
Microsoft® Windows Vista™ Business Edition.
CompTIA Training Course Objectives
Upon successful completion of this course, students will be able to:
identify the basic printer types and color models.
identify the basic concepts of electromechanics.
identify the basic technologies employed in inkjet printers.
identify the basic technologies employed in Laser/LED printers.
identify and use appropriate inkjet and laser printer consumables.
identify the basic technologies employed in scanners.
identify the basic technologies employed in multi-function devices.
connect a printer/scanner to a computer and install the drivers.
identify the network communication technologies required to connect a printer, scanner, or an MFD to a network.
