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Coaching Conversations
Overview:

Successful coaching sessions can provide employees with increased motivation and a greater dedication to organizational goals. This course teaches students the most effective ways to conduct coaching sessions and how to utilize coaching for career development, performance improvement, and training management.

Audience:

Managers interested in learning more about effective coaching tools and techniques.

Prerequisites

None.

Course duration:

1/2 Day

Course outline:

1. Coaching for Performance Improvement

  • An Overview of Coaching
  • Context: Conducting a Coaching Session
  • Communication Skills: Expert Questioner
  • Communication Techniques: Inquiry and Advocacy
  • Context: Coaching for Performance Improvement
  • Conversation: Define the Opportunity or Problem
  • Conversation: Analyze Options
  • Conversation: Develop and Action Plan
2. Coaching for Career Development
  • Context: The Career Coaching Process
  • Context: Finding Energy, Joy and Passion
  • Context: What Next?
  • Conversation: Finding Your Passion
  • Conversation: Setting SMART Goals
3. Coaching for Training Specific Skills
  • Context: Implementing the Steps to Effective Coaching
  • Conversation: Brainstorming Around a Task
4. Coaching a Business Team
  • Context: What Makes an Effective Business Team Coach?
  • Coaching Techniques: Empowering Team Members
  • Conversation: Rewards and Recognition as a Springboard to Improvement

Please contact your training representative for more details on having this course delivered onsite or online

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