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Business Skills Training Overview
With constantly shifting global economies and technological developments, businesses are constantly changing to exploit opportunities. Companies no longer have the luxury of remaining the same. Therefore, managers must constantly prepare for and implement change, guiding their employees through periods of transition.
Courses Objecties:
You will implement and manage change.
Prerequisites
Prior to beginning this course, you should have experience in managing people
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
Target Student;
This course is intended for middle management, especially those with direct reports, who are responsible for managing organizational change and maintaining employee performance.
Hardware Requirements
- Pentium 90 MHz or higher processor or Macintosh PowerPC.
- Screen resolution of 800 x 600 set to 256 colors.
Software Requirements
- Windows® 95, Windows® 98, Windows® 2000, Windows® ME, Windows® NT 4.0, Windows® XP Home Edition, or Windows® XP Professional.
- Microsoft Internet Explorer 5.0x, 5.5, or 6.0 or Netscape Navigator (excluding 6.0 and 6.1).
- Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
- Turn off pop-up blocking. (Windows XP with Service Pack 2 Internet Explorer users only.)
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Performance-Based Objectives
Upon successful completion of this course, students will be able to:
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plan for change.
- learn to communicate change.
- manage the impact of change on your team members.
- successfully implement changes at work
Course duration
0.5 Days
Business Skills Training outline
Lesson 1: Planning for Change
- Topic 1A: Analyze the Process of Change
- Topic 1B: Identify Barriers to Change
- Topic 1C: Determine Available Support
Lesson 2: Communicating Change
- Topic 2A: Utilize Adopters of Change
- Topic 2B: Communicate Change
Lesson 3: Managing the Initial Impact of Change
- Topic 3A: Educate Employees on the Change Process
- Topic 3B: Implement Strategies to Deal with Stress
- Topic 3C: Cope with Fear
Lesson 4: Implementing Change
- Topic 4A: Engage Employees
- Topic 4B: Capitalize on the Change Process
- Topic 4C: Maximize the Benefits of Change
- Topic 4D: Reframe Change
- Topic 4E: Label Milestones
- Topic 4F: Troubleshoot Issues
- Topic 4G: Report Results
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