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Business Skills Training Overview
Everyone who works in the business world today is faced with constant changes and is expected to adapt. In this course, students will identify methods for solving problems resulting from workplace changes. Students will define change management and identify strategies for effectively preparing for change, coping with reaction to change, and becoming an agent of change in their working lives.
Courses Objecties:
You will identify ways to solve problems related to change on the job, including recognizing, anticipating, and effectively managing change. You will also define change management, identify change-management strategies, define the psychological process of moving through change, identify ways of preparing for change, and explore ways to embrace change on an ongoing basis
Delivery Method:
Instructor led, group-paced, classroom-delivery learning model with structured hands-on activities
Target Student;
This course is for any professional who is experiencing or anticipating change within the work environment.
Hardware Requirements
- Pentium 90 MHz or higher processor, or Macintosh PowerPC.
- Screen resolution of 800 x 600 set to 256 colors.
Software Requirements
- Windows® 95, Windows® 98, Windows® 2000, Windows® ME, Windows® NT 4.0, Windows® XP Home Edition, or Windows® XP Professional.
- Microsoft Internet Explorer 5.0x, 5.5, 6.0; or Netscape Navigator (excluding 6.0 and 6.1).
- Adobe Acrobat Reader 6.0 or higher; Apple QuickTime 5.0 or higher; Macromedia Flash Player 6.0.79 or higher; or Macromedia Shockwave 7.0.2, 8.0, 8.5, 8.5.1 or higher.
- Turn off pop-up blocking (Windows XP with Service Pack 2 Internet Explorer users only).
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Performance-Based Objectives
Upon successful completion of this course, students will be able to:
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describe change in the workplace, and effective strategies for change management.
- define the POISS Model of change analysis, and identify the steps of analyzing change.
- define anticipating and embracing change, and identify best practices for both.
Course duration
0.5 Days
Business Skills Training outline
Lesson 1: Understanding Change
- Topic 1A: Assess Your Reaction to Change
- Topic 1B: Cope with Stress
- Topic 1C: Cope with Fear
- Topic 1D: Conduct Informational Interviews
Lesson 2: Analyzing Change
- Topic 2A: Conduct a Change Analysis
- Topic 2B: Study the Competition
Lesson 3: Embracing Change
- Topic 3A: Anticipate Change
- Topic 3B: Identify Best Practices for Reframing Change
- Topic 3C: Identify Best Practices for Embracing Change
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